Shipping policy
Shipping Policy
Thank you for shopping with CasePop. Please review the details below regarding our shipping process.
1. Processing Time
Orders are typically processed within 2 business days of purchase. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Time
Once your order has shipped, delivery typically takes 9–12 business days, depending on your location. Please note that shipping times are estimates and are not guaranteed.
3. Shipping Rates
Shipping is a flat rate of $8 USD. Orders over $50 USD qualify for free shipping.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
5. Delays
CasePop is not responsible for delays caused by the shipping carrier, customs processing, or other circumstances beyond our control. If your order is significantly delayed, please contact us and we will do our best to assist.
6. Lost or Non-Delivered Packages
If your package does not arrive, please refer to our Refund Policy for next steps — undelivered orders are eligible for a full refund.
7. Contact Us
If you have any questions about your shipment, please contact us at info@casepopwrld.com with your order number.